Refund & Cancellation Policy
Thank you for choosing Fortune Software Solutions for your algorithmic software needs. We strive to provide top-notch services and products to our valued customers. Please read our refund and cancellation policy carefully before making any purchases.
Refund Policy:
At Fortune Software Solutions, we take pride in the quality of our products and services.
- Once we receive your refund request, it will be reviewed, and the refund will be credited within 7 business days if approved.
- Refunds will be issued to the original payment method or as account credit, depending on payment provider capabilities and other considerations.
Cancellation Policy:
Fortune Software Solutions does not offer cancellations on any orders placed through our website. Once an order is processed and payment is received, it cannot be canceled or refunded.
Exceptions:
In rare cases where there is a technical issue or error on our part that prevents you from accessing or using the software or service you purchased, please contact our customer support team immediately. We will work diligently to resolve the issue and provide assistance. However, please note that resolution may involve troubleshooting and technical support rather than refunds or cancellations.
Contact Us:
If you have any questions or concerns about our refund and cancellation policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your experience with Fortune Software Solutions is positive and satisfactory.
Thank you for choosing Fortune Software Solutions for your algorithmic software needs.